PIKI

Piki Terms of Service

Article 1: Purpose
The purpose of these terms and conditions is to define the rights, duties, responsibilities, and other necessary matters between SIGMACHAIN Co., Ltd. (hereinafter referred to as "the Company") and users (hereinafter referred to as "Members") concerning the use of Piki (hereinafter referred to as "the Service").

Article 2: Posting and Revision of the Terms
1.    These terms will be posted on the Service or the website for Members to easily review.
2.    The Company may revise these terms within the scope of relevant laws, and any changes will be announced 7 days before they are applied. In case of significant changes, the announcement will be made 30 days prior.
3.    If a Member does not agree with the revised terms, they may discontinue the service and cancel their membership.
4.    If a Member does not raise an objection or express refusal before the effective date of the revised terms after being notified by the Company as per Paragraph 2, the Member will be deemed to have agreed to the revised terms.
 

Article 3: Membership Registration and Management
1.    A Member must agree to these terms and complete the registration process as specified by the Company.
2.    A Member is responsible for protecting their account information and may not share or transfer it to a third party.
3.    The Company may refuse registration or restrict the use of the Service if a Member:
① Provides false information
② Impersonates another person
③ The Company deems the behavior inappropriate for other reasons
4.    A Member must manage their membership information to use the Service and must update the information if there are any changes.
5.    The Company is not responsible for any disadvantages resulting from a Member's failure to inform the Company of any changes in their membership information as per Paragraph 4.
 

Article 4: Provision and Changes to the Service
1.    The Company provides the following services to Members:
① Piki SNS
② Piki AR
③ Piki Time Capsule and other additional services provided by the Company
2.    The Company may change part or all of the services due to changes in the nature or technology of the Service, and will notify Members in advance.
 

Article 5: Definitions of Terms
3. "Service" refers to the various related services available through the website and applications (such as mobile apps or software) of the Piki domain, including information search, communication with other users, and posting content. The Piki service can be freely used through various devices such as PCs and mobile phones that are capable of accessing the internet. Detailed information on individual services can be found in the service guides, announcements, and customer service center.
4. "Member" refers to any individual who uses the service in accordance with these terms and conditions.
5. "ID (or Account)" refers to a combination of letters or numbers chosen by the member and approved by the Company for identifying the member and accessing the service.
 

Article 6: Service Use and Restrictions
1.    The service will generally be available 24 hours a day, seven days a week, unless there are special technical or operational issues on the Company's part.
2.    The Company may suspend, limit, or terminate all or part of the service in the following cases:
① Regular maintenance, repair, replacement, or operational issues related to service equipment
② If the telecommunications service provider suspends the telecommunication service as defined in the Telecommunications Business Act
③ In cases where there are operational issues or technical problems such as network instability, service disruptions, or code errors that prevent the Company from providing the service
④ If there is a violation of relevant laws or difficulties in service operation due to instructions from government or regulatory agencies
⑤ If service provision is impossible due to national emergencies, power outages, natural disasters, or other force majeure events
3.    Members must use the service in compliance with these terms and relevant laws.
4.    Members are prohibited from the following activities:
① Transmitting illegal or inappropriate content
② Impersonating others or using their personal information without authorization
③ Recording or misusing inappropriate information within the service
④ Interfering with the operation of the Company
5.    If any violations occur, the Company may restrict service use, suspend accounts, or take legal action.
 

Article 7: Changes to the Service
1.    The Company may change the content, operations, or technical aspects of the service in order to ensure stable service provision.
2.    If the Company changes the service, it will notify members in advance with details of the changes and their effective date. However, if the Company cannot provide prior notice due to unavoidable circumstances, it may notify members afterward.
3.    If a member does not agree with the changes, they may express their refusal to the Company and terminate the service contract.
 

Article 8: Personal Information Protection and Security
The Company protects members' personal information in accordance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection" (hereinafter referred to as the "Information and Communications Network Act"), the "Personal Information Protection Act," and other relevant laws. The protection and use of personal information are subject to the applicable laws and the Company's privacy policy. However, the Company’s privacy policy does not apply to external links or pages other than the ones created and provided by the Company.
 

Article 9: Ownership of Rights and Use of Works
All intellectual property rights related to the Company's service belong to the Company.
1.    Members may not use, process, provide, or sell the information obtained during the use of the service for commercial purposes or allow third parties to use it.
2.    Members may post photos, writings, information, videos, or opinions or suggestions about the Company (hereinafter referred to as "Posts") within the service. The intellectual property rights, including copyright, for such posts remain with the original rights holders.
3.    By posting content within the service, members grant the Company a license to use, store, modify, copy, transmit, display, distribute, and otherwise utilize the content. The rights granted to the Company within this license are used for purposes of promotion, operation, and development of new services, and the license includes sublicensing to parties with whom the Company has explicit business contracts or other users within the scope of these purposes. Additionally, the Company may use the posts for improving integrated services and research and development. Some individual services may provide members with methods to access or delete content they have provided.
 

Article 10: Child Protection and Safety Policy
1.    Service Usage Age Limit
① Piki restricts the service registration of users under the age of 13.
② If a user registers without the consent of a legal guardian, Piki may suspend or delete the account.
2.    Personal Information Protection and Security
① Personal information of children under the age of 13 will not be collected without the consent of the legal guardian.
② The personal information of child users will not be used for purposes other than the service provision and can be deleted upon the request of the guardian.
③ Guardians can request to view, modify, or delete the personal information in their child's account.
3.    Advertising and Payment Protection
① Users under the age of 18 cannot purchase paid services without the consent of a parent or legal guardian.
② Piki does not provide targeted advertisements aimed at children.
③ Guardians can block or restrict payment functions within Piki.
4.    Blocking Harmful Content and Reporting Features
① Piki provides automatic filtering and reporting features to prevent children from being exposed to harmful content (violent, sexual, hateful, or illegal content).
② Reported content will be reviewed promptly, and if it violates the child protection policy, the account may be suspended or service restrictions may be applied.
5.    Parental (Guardian) Control Features
① Guardians can use features within Piki to limit their child’s usage time, block specific content, and block harmful users.
② Guardians can review their child's activity history and, if necessary, restrict service use.
 

Article 11: Disclaimer
1.    The company or member shall be liable for any damage caused to the other party due to a violation of these Terms. However, if the party at fault acted without intent or negligence, they will be exempt from liability.
2.    The company is not liable for any damage incurred by the member due to the following reasons:
1.    Force majeure events such as war, natural disasters, or national emergencies.
2.    Compliance with administrative actions or orders from government or regulatory agencies.
3.    Service disruptions or damage caused by the user’s intent or negligence.
3.    The company shall not be held liable for service-related issues unless caused by the company’s intentional actions or gross negligence.
4.    Service disruptions caused by telecommunication service providers, including those under the Telecommunications Business Act, are not the company's responsibility.
5.    Service disruptions caused by computer system failures or network issues leading to server outages.
 

Article 12: Dispute Resolution and Governing Law
1.    Any disputes arising between the company and the member regarding these Terms shall be resolved through negotiation.
2.    If negotiation fails, the governing law shall be the laws of the Republic of Korea, and the competent court shall be the court where the company's head office is located.

Supplementary Provisions
1.    These Terms will come into effect on March 20, 2025.
2.    The main changes are as follows: 
    -Article 10: Addition of Child Protection and Safety Policy
3.    If the service continues to be used after the revised Terms take effect, it will be deemed as agreement to the revised Terms.
4.    Revision history: 
    -Revised on November 22, 2023 (discarded)
    -Revised on April 7, 2023 (discarded)