PIKI

Piki Terms of Service
        
Chapter 1 General Provisions

Article 1 (Purpose)    
①    These Terms and Conditions (hereinafter referred to as the "Terms") set forth the rights, obligations, responsibilities, and other necessary matters between Sigma Chain Co., Ltd. (hereinafter referred to as the "Company") and members concerning the terms and procedures for using Piki services and products (hereinafter referred to as the "Services") and any related ancillary services provided by the Company.
②    These Terms are posted on the designated website, https://pikiworld.com (hereinafter referred to as the "Website"), where updates and changes to the Terms will also be announced.

Article 2 (Definition of Terms)
The definitions of the terms used in these terms and conditions are as follows:
1. "Services" refers to the range of services provided through Piki, including websites and applications within the Piki domain. These services include, but are not limited to, information search, communication with other users, content posting, and other related functions. Piki Services can be freely accessed through various internet-enabled devices, such as PCs and mobile phones. Specific details for each service are available for review in each service’s guidance, announcements, or customer service center.
2. "Member" refers to a person who has signed an "Service Usage Agreement" (hereinafter referred to as the "Usage Agreement") with the company in accordance with these terms and conditions by becoming a member of the exchange.
3. "ID (or account)" refers to a combination of characters or numbers determined by the Member and approved by the Company for identification and use of the service.
4. "Password" refers to a combination of characters or numbers determined by the Member for verifying that the member matches the ID assigned to the Member and for protecting the Member's privacy.
5. "ACORN (Points)" refers to exchangeable virtual points used as a payment method within the Company’s services. 
6. "Piki Wallet Address" refers to an address generated by the company in conjunction with the Member's ID. The member can receive and send virtual goods through the Piki Wallet Address.
7. "Electronic device" refers to various wireless and wired devices such as computers and mobile devices that are necessary for Members to use the service.
8. "Hard fork" refers to the creation of a new blockchain that is not compatible with the previous blockchain during the blockchain software update process This process may lead to the creation of new virtual goods.
9. “Piki AR Capsule Service” refers to a service that allows users to store virtual time capsules, which can be accessed within a specified radius when users approach the designated location.
10. “Master Key" refers to a core blockchain-based technology that generates a unique key value stored on each user’s personal blockchain upon registration. The Master Key is issued or reissued alongside the user's account password. As it is a unique value stored on the blockchain, it cannot be recovered if lost, making it essential for users to manage it with utmost care.

Article 3 (Specification, Explanation and Amendment of Terms and Conditions)
① These terms and conditions apply to the Company's service provision and the Member's use of the service.
② If the Company intends to change these terms and conditions, it must publish the details thereof on its notice board on the website's "Notice" section or other means provided by the Company 15days prior to such change and notify the Members. However, if a Member raises an objection, the Company must confirm that the Member has been notified of the amended terms and conditions through an appropriate method.
※ Notwithstanding Paragraph 2, if the terms and conditions are amended urgently due to changes in laws or regulations, the revised terms shall be immediately posted in the Notices section on the company's website. Members shall be notified through appropriate means on both the web and app service screens.
③ In accordance with Paragraphs 2 and 3, the company shall notify members of the amended terms and request a confirmation of their agreement by the day prior to the effective date. The company shall clearly inform members that failure to raise an objection will be deemed as acceptance of the amended terms. Nevertheless, if a member does not explicitly express an objection, they will be considered to have agreed to the amended terms.

Article 4 (Supplementary Rules and Regulations)
Any matters that are not specified in the agreement, the member shall comply with relevant laws and regulations, common practices, or individual service terms and conditions.

Chapter 2. Conclusion of the Service Contract (Membership Registration)
 

Article 5 (Conclusion of the Service Contract)
①     The service contract is established when the Applicant who wishes to become a Member (hereinafter referred to as the "Applicant") agrees to the contents of this agreement and completes the application process according to the procedures determined by the Company, and the Company approves the membership registration.
②     The time of establishment of the service contract shall be the time when the Company indicates the completion of account creation in the application process or the time when the Company's approval reaches the member.
③ The Company may reject or defer approval of the following types of application, and may cancel approval or terminate the service contract if any of the following circumstances are confirmed even after approval of the application:
1. If the Applicant is under 19 years of age
2. If the Applicant cannot be verified
3. If the Applicant fails to provide the necessary information or provides false information when applying for membership
4. If the Applicant applies for the purpose of violating laws, disrupting social order or public morals
5. If the Applicant has had their service contract terminated under Article 20 of this agreement, even though they have already entered into a service contract with the company
6. If the Applicant submits multiple applications for membership
7. If the Applicant is a citizen, resident, or a person of interest designated in the data of a reputable agency that evaluates national risks, such as the "Act on Specific Financial Information," related laws, "Regulations on Anti-Money Laundering and Anti-Terrorist Financing," the Financial Action Task Force (FATF), and the United Nations (UN)
8. If the Applicant intends to use the service for a separate sales or business purpose
9. If there is no available equipment or if there are technical difficulties in providing the service
10. If the Company needs to temporarily defer new membership registrations due to government policies
④ Under this agreement, ownership of the KRW and virtual goods transferred by Members to the Company belongs to the Company, and Members have the right to claim their return.

Article 6 (Customer Verification Obligation)
①    The company may request the applicant to verify the following information, within the scope permitted by law, to confirm the accuracy of the information provided by the member: identity verification, purposes of financial transactions, sources of transaction funds, etc. Information, documents, and materials required for customer verification shall comply with relevant laws and the company's personal information processing policy.
②     The company may provide member information, transaction history, etc., to third parties (such as the Financial Intelligence Unit and other institutions specified by relevant laws) to fulfill the obligations of businesses as stipulated in the Specific Financial Information Act and related laws.
③     To prevent money laundering and terrorist financing through financial transactions, the Company verifies the actual owner when a Member opens a new account.
④     If the Company cannot verify the customer's identity or confirm the purpose of the transaction or the source of funds, such as when the member refuses to provide identity verification, the Company may refuse to establish a new transaction with the Member or terminate the usage contract if a transaction relationship has already been established.

Article 7 (Management of Member Information)
①     All management responsibilities related to a Member's account access information such as their ID, password, and Master key are solely the responsibility of the Member, and the Member cannot transfer or lend their account access information to others.
②    If a Member becomes aware that their ID or password has been used improperly, they must immediately notify the Company of this fact and follow the Company's instructions.
③     In the case where the Member fails to notify the Company of such a fact, or even if they do notify the Company but fails to follow the Company's instructions, the Company shall not be held responsible for any resulting losses or damages. However, if the Company was aware of the situation in Article 2 or could have known about it with reasonable care as a prudent manager, the Company shall not be exempt from liability within the scope of intent or gross negligence.

Article 8 (Changes to Member Information)
① Members must manage their membership information diligently in order to use the Service, and must modify their information if there are any changes.
③     If there are changes to the information provided during the membership registration, the Member must notify the Company of such changes either by modifying it online or by notifying the Company via email or other methods.
④     The Company is not responsible for any disadvantages caused by a Member's failure to notify the Company of changes under Paragraph 2. However, if the Company was aware of the changes or could have become aware of them with reasonable care as a prudent manager, the Company may not be exempt from liability within a reasonable range of intention or negligence.

Article 9 (Notice to Members)
① Unless otherwise specified in these terms and conditions, the Company may notify Members through electronic means such as the email address, mobile phone number, address, agreement window displayed at the time of service login, and service connection screen provided by the Member.
② The Company shall not be liable for problems arising from failure to confirm the Company's notice or inability to provide individual notice due to information that cannot be notified (including restrictions of electronic mail service providers) or provision of false information by the Member. However, if the Company is at fault, the Company shall not be exempt from liability within the scope of intentional or gross negligence.

Article 10 (Protection of Personal Information)
The Company strives to protect Members' personal information in accordance with relevant laws such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection" (hereinafter referred to as the "Information and Communications Network Act") and the "Personal Information Protection Act." The protection and use of personal information are subject to relevant laws and the Company's privacy policy. However, the Company's privacy policy does not apply to external linked screens and other screens provided outside of the screens created and provided by the Company.

Article 11 (Attribution of Rights and Use of Copyrighted Work)
①    All intellectual property rights related to the Company's services belong to the Company.
②     Members may not use, process, provide, or sell information obtained during the use of the service for profit or allow third parties to use it.
③    Members may post content (hereinafter referred to as “posts”) such as photos, text, information, videos, opinions or suggestions about the integrated service or the Company within the integrated service. Furthermore, the intellectual property rights, including the copyright of or such posts are of course reserved to the rights holder.
④    Members provide the Company with a global license that allows the use, storage, modification, reproduction, public transmission, display, distribution, etc. of posts posted within the integrated service. The rights granted by the Member to the Company in this license are used within the scope of operating, improving, and promoting the integrated service and developing new services, and within the scope of this purpose, the other party or other users who have entered into an explicit business agreement with the Company. Additionally, the Company may use your postings for the purpose of improving integrated services and research and development. Some individual services may provide ways to access or delete member-contributed content. (However, deletion of posts may not be possible depending on the characteristics of some services and the nature of the content.) Additionally, some services have settings that limit the Company's scope of use of the provided content.
⑤    If a Member's posting contains content that violates relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as the “Information and Communications Act”) and the Copyright Act, the rights holder shall notify the Company of the posting in accordance with the procedures set forth in the relevant laws and regulations. You may request suspension or deletion, and the Company will take action in accordance with relevant laws and regulations.
⑥    Members must have the necessary rights to grant a license to the Company for the content they provide to the Company. The Member (publisher) is responsible for any problems arising from not holding these rights. Additionally, Members may not disclose or post content that is obscene, violent, or otherwise violates public order and morals and laws.
⑦     The Company prohibits member content from violating relevant laws, being obscene or harmful to young people, postings that encourage discriminatory conflict, spamming, advertisements, promotions, spam postings, postings about transferring or trading accounts, postings impersonating other people, etc. If we determine that this is the case, we may delete it or refuse to post it. Specific standards and usage restriction procedures related to this can be found in the operating policy.
⑧     The Service may display some content that is not owned by the Company. The entity providing the content bears sole responsibility for such content. Even if a Member uses the service, he or she does not have rights to the content of other Members (users). In order for a Member to use another Member's content, he or she must obtain separate permission from the content owner.
 

Chapter 3 Use of Services
 

Article 12 (Provision and Suspension of Services)
①     The use of the service is available 24 hours a day (Korea Standard Time, UTC+09:00) 7 days a week, unless there is a special operational or technical reason for the Company not to do so.
② The Company may suspend, restrict or terminate all or part of the service under the following circumstances:
1. When there is a reasonable operational or technical need for regular equipment maintenance, repair, replacement or failure
2. When a periodical communication operator prescribed by the Electric Communications Business Act has stopped providing electric communication services
3. When it is difficult to provide the service due to management issues such as deteriorating prospects for the company's service or technical issues such as blockchain network instability, failure, code errors, etc.
4. When there is a discontinuation of operations due to the transfer, division, merger, dissolution, bankruptcy or termination of business by the company or its affiliates
5. Hacking
6. When vulnerabilities are found in the underlying technologies for services such as blockchain
7. When a hard fork occurs
8. When the use of the service violates laws, regulations or public order and morals
9. When continuous complaints are received from Members regarding the service
10. When there is a violation of relevant laws or when government agencies or relevant agencies find it difficult to operate due to instructions or operational difficulties related to the use of the service
11. When there are uncontrollable circumstances such as a state of national emergency, power outage, natural disaster, etc.
③ In the case of the second paragraph, the Company shall notify its members in advance through the initial screen of the service or notice. However, if the Company cannot notify in advance, it may notify after the fact.
④ A member who receives the notification from the preceding clause may file an objection. Upon receiving an objection, the company must faithfully provide the relevant grounds for the suspension or restriction of service to the member.
⑤ If the reasons outlined in Clause 2 of this Article are resolved, the company must promptly resume the service.

Article 13 (Changes to the Service)
①     The Company may change the contents, operation, and technical aspects of the service for stable service provision.
②     If the Company changes the service, it will notify Members in advance by specifying the details of the changes and the effective date through the initial screen of the service or notices. However, if there are unavoidable reasons that prevent the Company from notifying in advance, it may notify afterwards.
③     If a Member does not agree to the changes to the service, they may express their refusal to the Company and terminate the service contract.

Article 14 (Virtual Goods Trading Support Service)
①    Members may buy and sell within the exchange using X3O coins as the trading unit.
②    When a member wishes to make a transaction through the exchange, they must submit an order in accordance with the methods prescribed by the company. Upon execution of the order, the company shall record the transaction details in the account history associated with the member’s ID. 
 

Article 15 (Precautions for Using the Service)
①     The Company may reject orders submitted through the service or impose restrictions on trading conditions if there are reasons listed in Article 5, Paragraph 3 or Article 19, Paragraph 1, or other similar reasons. In such cases, the Company will notify the member in accordance with Article 9 of these terms and conditions.
②     The company may support or terminate a member's transactions. If the company terminates transaction support, it will notify the member in accordance with Article 9 of these terms and provide assistance to enable the member to transfer their virtual goods.
③     Members cannot modify or cancel an order after it has been executed. However, if all or part of the service is changed, resulting in the termination of transaction support, any orders that have not been executed by the transaction support termination date will be automatically canceled.
④    The Company may express the same content differently depending on the electronic device used. 
⑤    Transactions conducted by members within the exchange are recorded on the blockchain network. 
⑥     Members must understand and utilize the following matters regarding the Company's services:
1.    The transmission of signals related to the member's deposit and withdrawal requests for virtual goods is carried out on the blockchain network.
2.    The transmission of signals related to the member's deposit and withdrawal requests for virtual goods is completed after the time required to execute the necessary procedures on the blockchain network has elapsed.
3.    The company may adjust the minimum transaction amount and the minimum deposit and withdrawal amount required for members to use the transaction services. The company will provide at least 30 days' prior notice of such changes on the company’s webpage.
⑦     Members must accurately confirm the type of virtual goods and the supported transaction network when a deposit or withdrawal address is issued. If deposits or withdrawals are conducted using a different type of virtual goods or through an unsupported network at the issued address, the transactions will not be processed properly. However, if the company determines, at its reasonable discretion, that there are no significant security risks or such risks have been substantially mitigated, and that recovery of the misdirected deposit is technically and economically feasible, the company may provide recovery support. In such cases, the company may charge the member requesting recovery a reasonable fee for the recovery process.
⑧     For dormant Members with remaining assets, the Company may use their personal information for non-commercial purposes to protect the rights of the Member.
⑨    The Company may terminate the service due to significant reasons such as transfer of business, division, merger, or significant deterioration in earnings. In such cases, the Company will notify the member in accordance with Article 9 of these terms and conditions, and the Member may transfer their virtual goods within a certain period specified by the Company.
⑩     If circumstances arise where a Member is unable to use the service due to restrictions on service usage, termination of transaction support, release of self-confirmation deposit/withdrawal account, or other similar circumstances, in accordance with these terms and conditions, unexecuted orders may be canceled for the protection of the Member's assets.

Article 16 (Service Fees)
The Company may charge service fees to Members for their use of the Services, and such fees will be notified through the Website or Application. However, the fees may be changed depending on the Company's and the market's circumstances.
①    Most of the services are provided free of charge, but some sub-services may be provided for a fee.
②     When using paid services provided by the Company, the principle is to use them after paying the usage fee.
③    The Company may request additional personal information from the member to fulfill the service fee payment, and the Member must accurately provide the personal information requested by the Company.
④    Contents not specified in this Article shall be determined in the paid service terms and conditions of each sub-service, and if there is a conflict between the contents of this Article and the paid service terms and conditions of each sub-service, the provisions of the paid service terms and conditions of the sub-service shall apply.
 

Article 17 (Restriction of Service Use)4
① The Company may immediately restrict all or part of a Member's use of the Services if the Member falls under any of the following categories:
1. Under 19 years of age.
2. Unable to confirm one's own identity.
3. Suspected of identity theft.
4. Violating or potentially violating laws and regulations, including the obligations under these Terms and the Criminal Act, the Act on Specific Financial Transactions Information, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Copyright Act, the Civil Enforcement Act, the Act on the Regulation of Punishment of Proceeds from Crime, and related tax laws.
5. Disrupting the normal operation of the Services.
6. Suspected or judged to be involved in or associated with crimes such as hacking, fraud, voice phishing, pyramid schemes, or other similar crimes.
7. When a government agency requests a service restriction in accordance with applicable laws and regulations.
8. Suspected or reasonably suspected to be involved in activities such as market manipulation, money laundering, unfair trading, criminal activities, etc. related to Article 5, Paragraph 3, Subparagraph 8 (including cases disclosed through anti-money laundering solutions and cases suspected in accordance with the Company's internal monitoring system, and not limited thereto).
9. If there is a decision, order, confiscation, or disposal of the Member's assets within their account by a court or investigative agency in connection with seizure, disposition, seizure preservation, or any other similar measures.
10. Engaging in acts that violate public order or good morals.
11. Actions that harm the reputation or privacy of others or cause them disadvantages
12. Posting pornographic material on bulletin boards, etc. or linking to pornographic sites
13. Acts of registering or transmitting information that may interfere with the operation of integrated services or stable operation, as well as advertising information or spam postings against the recipient's explicit intention to refuse reception or without the recipient's explicit consent.
14. An act of distributing false information for the purpose of causing damage, such as providing property benefit to oneself or others or causing damage to others.
15. Copying, modifying, distributing, selling, transferring, renting, providing collateral, or allowing others to use the service or any part of the software included therein without the consent of the company, reverse engineering the software, or attempting to leak the source code. Acts of duplicating, disassembling, imitating or otherwise modifying the service, etc.
16. Registering or distributing computer virus-infected material that causes malfunction of equipment related to integrated services or destruction or confusion of information, etc.
17. In case of an error in the Services, a computer malfunction, or any other reason where a third party's or digital asset other than the Member's own is displayed in the Member's account. 
18. Other reasons equivalent to the above, or when measures are necessary to prevent such reasons from occurring.
② The Company may restrict all or part of a Member's use of the service in accordance with Article 1 of this clause, and will notify the Member in accordance with Article 9 of these terms and conditions, and may request the Member to provide evidence in order to determine whether the reason for the usage restriction is applicable.
③     Members may raise objections to the service usage restrictions under this clause, and if the Company recognizes the member's objection as valid, the Company will immediately lift the usage restrictions.

Chapter 4 Company's Obligations
The content posted by members is exercised in a limited manner solely for purposes such as exposure within the Piki service, promotion of the service, operation and improvement of the service, research for the development of new services, compliance with legal obligations such as web accessibility, and permitting search, collection, and linking on external sites. If the content is to be used for any purpose beyond these, it will only be done with prior consent. Additionally, the valuable content provided by members may be used by Piki for research and development purposes to enhance the service and create new Piki services.
Piki strives to provide various tools to help members easily manage access to or use of their posted content by Piki or other users. If management features such as deleting or setting content as private are available within the Piki service, members can directly control access by others. Members can also request actions such as deletion, setting content as private, or excluding it from search results through the customer service center. However, in certain cases, some Piki services may not support deletion or setting content as private.
 

Chapter 5 Termination of Service Agreement
 

Article 18 (Termination of Service Agreement)
①    Members may request to terminate the service agreement at any time through the information management menu within the service or via the customer service center. However, termination requests may be restricted for members subject to service use restrictions under Article 17(Restriction of Service Use) of these terms.
②     If a Member violates these Terms and Conditions or Article 19 of these Terms and Conditions and does not correct it within 30 days after the occurrence or repeatedly violates laws or the Terms and Conditions two or more times, the Company may terminate the service agreement, and the effectiveness of the notification under Article 9 of these Terms and Conditions will occur when it reaches the Member.
③     When the service agreement is terminated under this article, all benefits obtained by 1 or fewer X3O coins or ACORN, free of charge will be forfeited, and the Company will not compensate for this separately.
④     When the service agreement is terminated under this article, the Member must transfer all assets stored by the Company to an account or wallet address outside the Company. In this case, the Company may refuse the transfer for an account or wallet address that is not verified.
⑤     The company is not obligated to provide any benefits arising from hard forks to members whose service agreements have been terminated under this Article.

Chapter 6. Limitation of Liability
 

Article 19 (Limitation of Liability)
① The Company or the member shall be liable to compensate for any damages caused to the other party by violating these Terms and Conditions. However, this shall not apply in cases where there is no intention or negligence on the part of the actor.
② The Company shall not be liable for damages to the Member in the following cases. However, if the Company's intention or negligence is found to be concurrent with the following items of paragraph 3 to 6 of this Article, the liability shall not be exempted within a reasonable range under the law.
1. Force majeure events such as natural disasters, riots, wars, or other national emergencies equivalent to them
2. Compliance with administrative measures and orders from government agencies and banks, whether de facto or legal
3. Service interruption or damage caused by intentional or negligent acts of the user
4. Service interruption caused by the telecommunication service provider, including the periodical telecommunication service provider under the Telecommunications Business Act
5. Service interruption caused by defects in the transaction system, deposit and withdrawal system, or blockchain within the service.
6. Server outage caused by computer failure or sudden surge in website access, order congestion of certain items, and other similar cases.
③ The company fulfills the duty of care required of administrators necessary to maintain the service. The required duty of care includes the following:
1. Appointment and management of information protection officer
2. Information protection education
3. Measures to protect the computer room, facilities located in the building where the computer room is located, information protection system, and information processing system
4. Management plan for encryption keys
5. Preparation of measures to respond to information security incidents
6. Regular inspection of information protection measures and measures to respond to security incidents
7. The company is not responsible for fluctuations in the value of virtual goods or for errors in the remittance information entered by the number. 
④     The principle is that damages caused by the company's affiliates should be resolved through disputes between members and affiliates in accordance with the affiliate's terms and conditions. However, if the Company is responsible, the responsibility is not exempted within a significant range of intention or negligence.
⑤     The Company is not responsible for fluctuations in the price of virtual goods or errors in the transfer information of members.

Chapter 7 Miscellaneous
 

Article 20 (Jurisdiction and Governing Law)
①     The jurisdiction of the lawsuit regarding disputes between the Company and Members shall be decided by the parties through agreement, and when an agreement cannot be reached, it shall be decided by the court according to the Civil Procedure Act.
②     The laws of the Republic of Korea shall apply to lawsuits between the Company and Members related to the use of the service.

Supplementary Provisions
①     This agreement shall apply on November 22, 2023.
②     This agreement shall apply on October 8, 2024.